Remote Chat Agent Support Jobs

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  • Remote Chat Support Specialist

    A company is looking for a Chat/Phone Support Specialist - Remote.

    Data Entry Salesforce Google Chrome USB Headset
  • Support Agent

    A company is looking for a support agent to manage inbound messages via email, social media, and SMS.

    Writing
  • Principal Product Owner

    Key Responsibilities Define and execute the strategic roadmap for Salesforce Knowledge, ensuring alignment with service excellence and automation goals Drive cross-platform integration of Knowledge with chat support and agent workflows for timely resolution

    Salesforce Knowledge Service Cloud Sales Cloud Data Cloud
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  • Bilingual Technical Support Agent

    A company is looking for an End User Support (Spanish and English) professional. Key Responsibilities Provide technical support for hardware, software, and networking issues via email and phone Diagnose problems and offer resolutions for technical and service issues Monitor and track issues to

  • Bilingual Technical Support Agent

    A company is looking for an Advanced Technical Support Agent - Remote/Bilingual.

  • Clinical Trial Care Guide

    Key Responsibilities Provide proactive phone, email, and chat support to clinical trial participants and site staff Manage inbound calls and conduct remote outbound calls to enhance engagement Be available during non-business hours, including evenings

    Zendesk Customer Service Technical Support Documentation
  • Principal Product Owner

    Key Responsibilities Define and execute the strategic roadmap for Salesforce Knowledge, ensuring alignment with service excellence and automation goals Drive cross-platform integration of Knowledge with chat support and self-service channels Lead

    Salesforce Knowledge Service Cloud CRM Platforms AI/ML
  • Care Guide

    Key Responsibilities Provide proactive phone, email, and chat support to clinical trial participants and site staff Manage inbound calls and conduct remote outbound calls to enhance engagement Be available to work during non-business hours, including

    Customer Service Phone Support Email Support Chat Support
  • Principal Product Owner

    Key Responsibilities Define and execute the strategic roadmap for Salesforce Knowledge, aligning with service excellence and automation goals Drive cross-platform integration of Knowledge with chat support and self-service channels for accurate resolution

    Salesforce Knowledge Service Cloud CRM Platforms AI/ML Initiatives
  • Customer Service Agent

    A company is looking for a Customer Service Agent to support government-based contracts.

    Tech Troubleshooting Appointment Scheduling Documentation Follow-Up Calls