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Account Call Center Representative
Job Summary
A company is looking for a Account Call Center Representative to work remotely.
Key Responsibilities:
- Make inbound and outbound calls to patients, insurance, and guarantors to address questions and concerns related to self-pay and insurance residual accounts
- Utilize computer systems for data entry and maintain accurate records
- Build rapport with patients and provide excellent customer service
Required Qualifications:
- High school diploma or GED
- Minimum two years of customer service or collections experience
- Six months of experience in a call center environment
- Familiarity with Fair Debt Collections Practices
- Strong organizational skills and ability to communicate effectively
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COMPLETE JOB DESCRIPTION
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