Job Summary

A company is looking for a Account Call Center Representative to work remotely.

Key Responsibilities:

• Make inbound and outbound calls to patients, insurance, and guarantors to address questions and concerns related to self-pay and insurance residual accounts
• Utilize computer systems for data entry and maintain accurate records
• Build rapport with patients and provide excellent customer service

Required Qualifications:

• High school diploma or GED
• Minimum two years of customer service or collections experience
• Six months of experience in a call center environment
• Familiarity with Fair Debt Collections Practices
• Strong organizational skills and ability to communicate effectively