Call Center Advisor
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Apr 14, 2025
This job expires in: 21 days
Job Summary
A company is looking for a Call Center Advisor 1 - Tier 1.
Key Responsibilities
- Provide first-tier customer service support for inbound calls, addressing client needs and issues
- Respond to callers efficiently, explaining solutions and ensuring customer satisfaction
- Collaborate with other departments to resolve problems and advocate for customers
Required Qualifications, Training, and Education
- High School diploma or G.E.D
- At least 1 year of customer service experience
- Computer skills and familiarity with business applications and software
- Ability to work in a fast-paced call center environment
- Capacity to troubleshoot basic technical issues
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