Call Center Advisor

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Apr 14, 2025
Customer Service Computer Skills Business Apps Microsoft Suite

Job Summary

A company is looking for a Call Center Advisor 1 - Tier 1.

Key Responsibilities
  • Provide first-tier customer service support for inbound calls, addressing client needs and issues
  • Respond to callers efficiently, explaining solutions and ensuring customer satisfaction
  • Collaborate with other departments to resolve problems and advocate for customers
Required Qualifications, Training, and Education
  • High School diploma or G.E.D
  • At least 1 year of customer service experience
  • Computer skills and familiarity with business applications and software
  • Ability to work in a fast-paced call center environment
  • Capacity to troubleshoot basic technical issues
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