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Customer Technical Support
Job Summary
A company is seeking an experienced Technical Support professional to join their Customer Support team.
Key Responsibilities:
- Provide high-quality customer support via email, screenshare, and other channels
- Diagnose and resolve technical support issues
- Collaborate with cross-functional teams to resolve complex technical support issues
Qualifications:
- 2+ years of experience in technical customer support or similar role
- Practical experience in technical Salesforce administration or similar Salesforce role
- SQL proficiency
- Remote work experience
- Strong technical background with a solid understanding of SaaS technology
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
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