Primary IT Associate Support Technician
Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Thu, Aug 24, 2023
Job Summary
A company is looking for an Associate Support Technician, Primary IT.
Key Responsibilities:
- Answer customer inquiries and troubleshoot software and hardware issues
- Provide efficient customer service via phone, email, and chat
- Escalate unresolved issues to the appropriate level of support
Qualifications:
- 1+ year of customer service experience
- Experience working with technology and Microsoft applications
- High school diploma or equivalent (Associate's or Bachelor's degree preferred)
- Experience in a real-time customer support center, preferably supporting business to business services or technology
- Familiarity with the insurance industry
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Job is Expired