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Remote Computer Software Customer Success Manager

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Tue, May 16, 2023
Job Category: Account Management
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A computer software company is in need of a Remote Computer Software Customer Success Manager.

Core Responsibilities of this position include:

  • Working directly with customers and with the sales team to identify and/or develop upsell opportunities
  • Understanding and tracking Customer Success key customer performance metrics
  • Promoting company culture and vision

Required Skills:

  • Bachelor’s degree or
  • Related experience
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook
  • Excellent organizational skills with the ability to multi-task and adapt as priorities change
  • Strong inter-personal skills with the ability to communicate effectively with a variety of stakeholders

COMPLETE JOB DESCRIPTION

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