Remote Cybersecurity Customer Success Manager

Job is Expired
Location: Central Time, Eastern Time
Compensation: To Be Discussed
Reviewed: Tue, Mar 28, 2023

Job Summary

A cybersecurity company is in need of a Remote Cybersecurity Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Help with customer onboarding and training, thus driving adoption
  • Lead and be accountable for customer retention and customer expansion for all customers
  • Develop and execute account plans

Applicants must meet the following qualifications:

  • Experience in leading or enabling change management and product adoption with technical customer personas
  • A knack for learning new technologies and new products, with the ability to communicate technical details with clarity
  • 3-5+ years of experience in Account Management, Customer Success, or Technical Support Engineering
  • Demonstrated experience fostering relationships with technical and non-technical customer personas
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