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Remote Enterprise Software Customer Success Manager
Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Thu, Jan 26, 2023
Job Summary
A software company is seeking a Remote Enterprise Software Customer Success Manager.
Core Responsibilities Include:
- Working closely with customers post-sales to help drive initial adoption
- Creating and managing your pipeline of upsell and growth opportunities
- Meeting with your customers over screen share to unblock and drive meaningful adoption
Required Skills:
- At least 4 years of customer success experience at a SaaS company
- Experience managing enterprise and top tier customers within a SaaS environment
- Experience managing a revenue-based quota
- Experience creating and delivering high quality QBRs to executive and leadership teams
- Experience managing de-escalations and coordinating feedback and discussions between customer product teams
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Job is Expired
