Remote Escalation Support Technician

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Mar 08, 2023

This job expires in: 17 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A software development firm is searching for a person to fill their position for a Remote Escalation Support Technician.

Must be able to:

Take ownership of designated product area(s)
Review all product documentation for accuracy
Provide effective, efficient and empathetic customer service

Required Skills:

2+ years of customer service experience
Experience working with personal computers and Microsoft applications
High school diploma or equivalent

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Remote Escalation Support Technician

Job Summary

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Company Overview

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