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Remote Escalation Support Technician
Job Summary
A software development firm is searching for a person to fill their position for a Remote Escalation Support Technician.
Must be able to:
- Take ownership of designated product area(s)
- Review all product documentation for accuracy
- Provide effective, efficient and empathetic customer service
Required Skills:
- 2+ years of customer service experience
- Experience working with personal computers and Microsoft applications
- High school diploma or equivalent
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COMPLETE JOB DESCRIPTION
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