Remote SaaS Software Enterprise Customer Success Manager

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Mar 27, 2023

Job Category: Account Management

Remote Level: 100% Remote

Employment Status: Permanent

Employer Type: Employer, 100% Virtual Company

Career Level: Experienced

Job Summary

An AI company has a current position open for a Remote SaaS Software Enterprise Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

Maintain ownership of a portfolio of customers, weaving a web to develop new relationships
Work with customers to understand their motivation, business drivers, strategic goals, and desired business outcomes
Own the full post-sale customer journey

Skills and Requirements Include:

5+ years of demonstrated success in a Customer Success or Account Management role in B2B SaaS
Experience discussing technical subjects with technical and non-technical audiences, and a strong working knowledge of API
Experience and comfortability working with key stakeholders in Engineering, Product, and AI
Experience in building and managing relationships across a broad range of stakeholders, including C-level executives
Experience in an enterprise solution sales environment and the ability to partner with Account Executives in development
Comfortable building on current Customer Success playbook—offering an industry leading, developer-first approach

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Job is Expired

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Remote SaaS Software Enterprise Customer Success Manager

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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