Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 17, 2023
This job expires in: 26 days
Job Summary
A consulting firm has a current position open for a Remote Senior Technical Support Analyst.
Candidates will be responsible for the following:
- Analyzing software issues reported by the customers.
- Promptly escalating issues to management when necessary
- Assisting the IT support manager in day to day support & operational activities
Applicants must meet the following qualifications:
- BA/BS in Business, Software Engineering, or Computer Science
- 5-7 years of Customer Support environment work experience
- Knowledge of Salesforce and data integrations is a plus
