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Remote Senior Technical Support Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 17, 2023
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced, Senior Level
Education Level: Bachelors

Job Summary

A consulting firm has a current position open for a Remote Senior Technical Support Analyst.

Candidates will be responsible for the following:

  • Analyzing software issues reported by the customers.
  • Promptly escalating issues to management when necessary
  • Assisting the IT support manager in day to day support & operational activities

Applicants must meet the following qualifications:

  • BA/BS in Business, Software Engineering, or Computer Science
  • 5-7 years of Customer Support environment work experience
  • Knowledge of Salesforce and data integrations is a plus

COMPLETE JOB DESCRIPTION

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