Job Summary
A management and technology consulting firm needs applicants for an opening for a Remote Service Desk Agent.
Individual must be able to fulfill the following responsibilities:
- Work on service desk and incident creation
- Work on ITIL Service Management
Position Requirements Include:
- 3 - 5 years of experience as Service Desk Agent
- Experienced with ITIL Service Management, ServiceNow, and call triage
- Worked on service desk and incident creation
