Remote Software as a Service Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 27, 2023

Job Summary

A staffing and business services organization has an open position for a Remote Software as a Service Customer Success Manager.

Core Responsibilities Include:

  • Monitoring your customer portfolio
  • Owning your ongoing development and product education
  • Maintaining proper documentation in our system of record

Required Skills:

  • Experience with managing a book of business as a CSM or Account Manager
  • Previous experience with customer focused QBR (Quarterly Business Review)
  • Possess a strong aptitude for understanding technical aspects
  • Ability to connect with and engage customers

COMPLETE JOB DESCRIPTION

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