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Remote Software as a Service Customer Success Manager
Job Summary
A staffing and business services organization has an open position for a Remote Software as a Service Customer Success Manager.
Core Responsibilities Include:
- Monitoring your customer portfolio
- Owning your ongoing development and product education
- Maintaining proper documentation in our system of record
Required Skills:
- Experience with managing a book of business as a CSM or Account Manager
- Previous experience with customer focused QBR (Quarterly Business Review)
- Possess a strong aptitude for understanding technical aspects
- Ability to connect with and engage customers
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COMPLETE JOB DESCRIPTION
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