Job Summary
A software technology company is filling a position for a Remote Software Customer Success Manager.
Must be able to:
- Lead a team of results-driven customer success managers
- Own strategic level relationships with our top customers
- Build operational processes that increase productivity
Must meet the following requirements for consideration:
- Experience successfully leading Customer Success Teams at an SMB-focused, Saas company
- Experience developing and implementing a 1:many success model
- Experienced in professional development with a strong interest in coaching and growing a new team
- Analytical, data-driven leader