Remote Software Enterprise Customer Success Manager

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 30, 2023

Job Category: Account Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A content management system is in need of a Remote Software Enterprise Customer Success Manager.

Core Responsibilities Include:

Onboarding and implementation activities
Scheduling upgrades and training
Track and report customer feedback, questions, and pain points

Qualifications for this position include:

+2 years of experience in Customer Success positions
Real experience on Content System Management platforms and/or SAAS
Demonstrated ability to manage books of businesses of +1M
Proven track record of maintaining NRR at 105%
Experience with HubSpot (nice to have)
Regular off-site retreats

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Job is Expired

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Remote Software Enterprise Customer Success Manager

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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