Job Summary
A mental and behavioral healthcare company has an open position for a Remote Technical Help Desk Support Member II.
Core Responsibilities of this position include:
- Responding to applicable monitoring system alerts
- Supporting AV in large meetings and webinars
- Supporting physical and virtual network infrastructure
Qualifications for this position include:
- Bachelor’s degree in a computer science related field or at least 1 year of experience
- Retail or other customer service based experience
- MacOS and Windows 10 troubleshooting experience required
- Experience with Azure or G Suite administration
- Experience with Helpdesk ticketing systems
- Experience configuring printers and print servers