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Senior Technical Support Engineer
Job Summary
A company is looking for a Technical Support Engineer/SONiC Specialist.
Key Responsibilities
- Provide expert-level triage and escalation support to frontline TAC engineers
- Troubleshoot complex issues across a distributed network, including SONiC and Cisco technologies
- Collaborate with engineering and product teams to resolve intricate technical issues
Required Qualifications
- Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Telecommunications, or a related field (MS preferred)
- Minimum of 3-5 years of working knowledge with SONiC in production environments
- Minimum of 10 years working in the computer networking field
- Extensive knowledge of common networking protocols such as BGP, OSPF, and MPLS
- Proficiency in Linux and containerization technologies, specifically Docker
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COMPLETE JOB DESCRIPTION
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