Technical Support Agent
Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Wed, Sep 27, 2023
Job Summary
A company is looking for a Technical Support Agent.
Key Responsibilities:
- Provide timely and customer-friendly support to customers, contributing to net retention growth and churn mitigation
- Support customers across all time zones in the region
- Respond to customer inquiries, troubleshoot issues, and maintain knowledge bases
Required Qualifications:
- 1-2 years of experience in a technical support role
- Experience with ticketing systems and excellent written and technical writing skills in English
- Strong critical thinking and problem-solving skills
- Self-motivated and fast learner with technical curiosity
- Flexibility regarding working time to serve global customers
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Job is Expired