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Technical Support Analyst II
Job Summary
A company is looking for a Technical Support Analyst II.
Key Responsibilities:
- Serve as a technical and operational resource for external clients, internal departments, and companies in areas of application/operational support, issue management, process development, and data analysis
- Support in the installation/upgrading of a client environment as a result of application software or custom interface updates
- Analyze and identify opportunities to use data, system or workflow to develop new strategies to implement process improvements
Required Qualifications:
- Bachelor Degree in Management Information Systems, Computer Science, or related degree or equivalent work experience
- 2 to 4 years of experience in an analytical role focused on technology
- Knowledge of SQL Server Reporting Services and Transact SQL
- Knowledge of software development tools (e.g., Microsoft Visual Studio, Microsoft Team Foundation Server)
- Familiarity with generally accepted accounting principles
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COMPLETE JOB DESCRIPTION
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