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Technical Support Engineer
Job Summary
A company is looking for a Technical Support Engineer for the China region.
Key Responsibilities
- Serve as the primary technical contact for customers, translating requests to internal teams
- Oversee product installation, testing, commissioning, and training while ensuring smooth user acceptance testing
- Gather customer feedback and insights to improve products and advocate for customer needs
Required Qualifications and Education
- Bachelor's degree in a relevant technical field
- Experience in technical support or customer-facing roles
- In-depth knowledge of product development and testing processes
- Familiarity with market trends and competitive analysis
- Ability to collaborate with cross-functional teams effectively
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COMPLETE JOB DESCRIPTION
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Company Overview
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