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Technical Support Engineer
Job Summary
A company is looking for a Technical Support Engineer.
Key Responsibilities
- Resolve complex technical issues and serve as an escalation point for other engineers
- Assist in developing readiness programs and contribute to product/process improvements
- Collaborate with cross-functional teams to address customer issues and influence business integration strategies
Required Qualifications
- 7+ years of technical support, consulting, or IT experience, or a Bachelor's Degree in a related field with 5+ years of experience
- 4+ years of technical support engineering experience with Epic or equivalent healthcare systems
- Ability to meet security screening requirements upon hire and every two years thereafter
- Microsoft Technology Certifications are preferred
- Experience with operating systems, DBMS query languages, and cloud/networking solutions is advantageous
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COMPLETE JOB DESCRIPTION
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