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Technical Support Manager - Remote
A company is looking for a Manager, Client Technical Solutions to lead their Technical Support and Customer Support teams....(or equivalent experience) 5+ years of experience managing a technical support team or customer care operation, preferably in SaaS, energy, or eCommerce Proven ability to develop and optimize support workflows and knowledge bases Experience with customer
Senior Technical Support Manager - Remote
A company is looking for a Senior Manager of Technical Support....Qualifications: Minimum of 3 years managing technical support professionals and 7 years in a technical support role Familiarity with database products, particularly NoSQL solutions and distributed systems Experience with customer-managed installations
Technical Support Representative - Remote
A company is looking for a Technical Support Representative to provide exceptional support for their CloudExtend product....and support processes Ability to work in a fast-paced, collaborative environment Relevant certifications or training in technical support or IT is a plus
Technical Support Specialist - Remote
A company is looking for a Technical Support Analyst to provide exceptional support to customers and ensure high satisfaction....research, troubleshooting, and documentation, while managing tickets in the ZenDesk system Serve as an escalation point for first-level support and ensure issues are prioritized and routed appropriately Required Qualifications 2+ years of Level II technical
Technical Support Analyst - Remote
A company is looking for a Technical Support Analyst to provide customer and engineering support....support experience Familiarity with basic networking concepts Advanced analytical and problem-solving skills Ability to work independently without direct supervision Positive, customer-focused, service-oriented personality
Technical Support Specialist - Remote
A company is looking for a Technical Support Specialist to provide advanced technical support and consultation in the Company technology sector....integrations, SSO, and APIs Conduct technical consultations with school leadership and IT/ICT Directors Contribute to AI-driven initiatives and support the training of frontline staff Required Qualifications 3-5 years of experience in school IT, technical
Senior Technical Support Manager - Remote
A company is looking for a Senior Manager, Technical Support Engineering....to enhance troubleshooting and streamline processes Required Qualifications 8+ years of experience managing an enterprise global Technical Support team 3+ years of experience managing people managers Familiarity with Zendesk and its configurations
Customer Support Manager - Remote
A company is looking for a Customer Support Manager to lead their customer support function and ensure effective resolution of customer inquiries....and proactively identify and escalate risks or recurring issues Required Qualifications Working knowledge of cloud-based SaaS applications 2+ years of experience in technical customer support Excellent management skills Highly organized and detail-oriented
Utah Licensed Technical Support Specialist - Remote
A company is looking for a Technical Support Specialist.
Utah Licensed Technical Support Specialist - Remote
A company is looking for a Technical Support Specialist to deliver customer service and technical support.
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