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Remote User Support Jobs
User Support Specialist
A company is looking for a User Support Specialist....Key Responsibilities Provide technical support and assistance to users via various communication channels Diagnose and resolve user issues related to software and hardware Document support interactions and maintain knowledge base resources Required
User Operations Support
A company is looking for a User Operations, Product Support professional.
ETL Data Warehouse Tester
test automation scripts and validate data and application functionality Build and execute test cases to ensure the integrity of production solutions on the enterprise data platform Document and analyze test results, recommend corrective actions, and support...user acceptance testing Required Qualifications Deep understanding of data warehousing concepts Expert in SQL with knowledge of Python Advanced SQL knowledge and strong data warehouse/ETL testing experience Experience with cloud technologies like
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Business Systems Analyst
expertise with Company Billing, including Company Workflows and APIs Experience with Quote-to-Cash processes, preferably in SaaS companies Familiarity with Agile methodologies and experience in application integrations Ability to work independently and support...users across multiple time zones
Junior Backup/Recovery Engineer
system optimization and resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree 1 year of technical experience in IT, including microcomputers and operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Familiarity with common helpdesk software applications
Radiology Implementation Analyst
Key Responsibilities Play a key role in the implementation of enterprise-grade radiology healthcare applications Monitor incident queues through ServiceNow and respond promptly to incident calls Deliver end-user support for the radiology applications
Backup/Recovery Engineer
system optimization and resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree Technical experience in IT, including microcomputers, DOS, and Windows operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Experience assisting users with installation and configuration issues related to supported software and hardware
Backup/Recovery Engineer
resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree in a relevant field Technical experience in IT, including microcomputers, DOS, and Windows operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Familiarity with common helpdesk software applications for tracking trouble tickets
Group People Systems Manager
Key Responsibilities Lead the implementation of new Workday HCM modules and functionalities across global markets Manage system upgrades, enhancements, and user support Oversee data conversion, configuration, testing (SIT/UAT), and training Required
Senior Backup/Recovery Engineer
system optimization and resource utilization Perform system capacity analysis and planning Required Qualifications Associate degree Technical experience in IT, including microcomputers, DOS, and Windows operating systems Experience providing daily user...support for hardware and software issues Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs) Experience assisting users with installation and configuration issues related to supported software and hardware
