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Bilingual Customer Service Representative
Job Summary
A company is looking for a Customer Service Representative Bilingual Spanish (remote).
Key Responsibilities
- Handle inquiries regarding student loans, account updates, and provide repayment options in compliance with regulations
- Manage inbound and outbound customer calls while meeting quality assurance and performance indicators
- Assist customers with application completion following department procedures, ensuring privacy and security
Required Qualifications
- Must be a US Citizen
- Fluent in Spanish
- High School diploma required
- 6 months of contact center or customer service experience in a business environment
- Ability to obtain and maintain a Public Trust security clearance
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
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