Customer Success Program Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Jun 01, 2023

Job Summary

A company in the Business Services industry is seeking a Customer Success Program Manager.

Position Responsibilities:
  • Develop and manage execution of customer-led, in-app program roadmap
  • Identify process gaps and key improvement areas outlining action plans
  • Contribute to mapping the scale customer journey
Required Qualifications:
  • Bachelor's degree or equivalent work experience
  • 5+ years of experience in either: Customer Success, Product Mgt, or Marketing teams in a B2B/B2B2C environment
  • Demonstrated experience with Pendo.io is a must
  • Experience working with technology tools used for Customer Success

COMPLETE JOB DESCRIPTION

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