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Customer Success Program Manager
Job Summary
A company is looking for a Program Manager, Customer Success.
Key Responsibilities:
- Design, plan, and execute initiatives for post-sale teams including Onboarding, Support, and Engagement
- Collaborate with cross-functional teams to develop workflow, SOPs, reporting, and automation solutions
- Use data to make informed decisions and allocate resources for high-impact projects
Qualifications:
- Minimum of 4 years of operations or program management experience in a high-growth environment
- Strong analytical and reporting skills
- Exceptional stakeholder and project management skills
- Creative problem solver with the ability to find solutions to key business challenges
- Proficient in Microsoft Excel/Google Sheets, Salesforce, and data visualization tools
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
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Website
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