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Customer Success Project Manager
Job Summary
A company is looking for a Customer Success Operations Project Manager.
Key Responsibilities
- Manage end-to-end project lifecycles including scoping, planning, execution, delivery, and retrospectives
- Utilize data insights to optimize workflows and drive performance improvements
- Collaborate with cross-functional teams to align on goals, timelines, and resource allocation
Required Qualifications
- 3+ years of experience in project management, operations, or strategy roles
- Strong analytical mindset with experience in data analysis and visualization
- Proficient in tools such as Excel/Sheets and Tableau
- Experience with project management tools like Smartsheet, Monday, or Jira
- Focused on enhancing customer experience and operational efficiency
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COMPLETE JOB DESCRIPTION
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Company Overview
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