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Enterprise Customer Experience Manager
Job Summary
A company is looking for an Enterprise Customer Experience Manager.
Key Responsibilities:
- Own and program manage the success of a portfolio of enterprise-level customers
- Consult with customers on their internal communication and employee engagement strategy
- Conduct regular Executive Business Reviews and checkpoints with customer champions in the C-suite and executive leadership
Required Qualifications:
- Minimum of 4+ years of B2B SaaS customer success or consulting experience working with global enterprise-level customers
- Experience in leading technology solution implementations
- Strong business and commercial acumen with previous experience managing a revenue portfolio of enterprise-level customers
- Passionate about the future of work and positively impacting the working lives of people in large organizations
- Customer-centric at your core
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COMPLETE JOB DESCRIPTION
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