Register free for worksheets, guides, and on-demand coaching to support your job search.
Help Desk Analyst with Security+ Certification
Job Summary
A company is looking for a Help Desk Analyst to provide technical support and solutions for customers.
Key Responsibilities
- Provide Tier 1 troubleshooting support for incoming calls and emails on a 24/7 service desk
- Create and manage trouble tickets for incidents and requests related to military and civilian human resource applications
- Monitor the group email inbox and escalate issues to Tier II technical personnel when necessary
Required Qualifications
- Security+ Certification
- Prior experience as a Help Desk or Service Desk analyst
- Active Security clearance
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Register free for worksheets, guides, and on-demand coaching to support your job search.
