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Remote Help Desk Service Coordinator
Job Summary
A healthcare company is filling a position for a Remote Help Desk Service Coordinator.
Must be able to:
- Answer phone calls from supported offices
- Monitor requests and ensure proper routing and escalation
- Assist supported office team members with technical requests
Applicants must meet the following qualifications:
- Customer service experience
- Practical knowledge of computer concepts
- Strong computer skills, including experience with Microsoft Word, Outlook, and Excel
- Strong organizational skills, accuracy and attention to detail
- Ability to work well under pressure and prioritize multiple tasks
- Strong verbal and written communication skills
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COMPLETE JOB DESCRIPTION
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