Remote Operational Resilience Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Mon, May 22, 2023

Job Summary

An operational resilience company is seeking a Remote Operational Resilience Customer Success Manager.

Core Responsibilities Include:

  • Creating goal-driven program plans and providing direct oversight of assigned account portfolio throughout customer lifecycle
  • Understanding what success looks like to the client, how our solution fills that need, and measure our success against it
  • Working with customers to understand use cases

Applicants must meet the following qualifications:

  • Bachelor’s Degree with 3+ years of Customer Success experience OR equivalent years of experience in a related field
  • Project Management or Engagement Management experience
  • Passionate about Customer Success and high-quality deliverables, and tenacious at driving long-term customer value
  • Experience in managing strategic accounts
  • Strong interest in technology
  • Self-starter and ability to thrive in a fast-paced environment
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