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Remote Software as a Service Customer Success Manager
Job Summary
A social media management company is seeking a Remote Software as A Service Customer Success Manager.
Core Responsibilities of this position include:
- Owning the business relationship for a portfolio of enterprise customers in the US
- Driving product adoption, provide strategic guidance
- Inspiring customer loyalty while maintaining a high satisfaction rate through all interactions
Qualifications for this position include:
- 4+ years of experience in Customer Success in B2B SaaS/Software
- 2+ years of experience managing an Enterprise book of business
- Experience with consulting and providing strategic guidance related to social media is a plus
- Proven success building relationships, presenting and selling to senior level decision makers
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COMPLETE JOB DESCRIPTION
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