Remote Technical Call Center Leader

Job is Expired
Location: Nationwide
Compensation: Hourly
Reviewed: Thu, Mar 09, 2023

Job Summary

A provider of tech support and process solutions is filling a position for a Remote Technical Call Center Leader.

Core Responsibilities Include:

  • Responding effectively to all forms of inbound and outbound contacts
  • Investigating and resolving complex and escalated issues
  • Completing research of beneficiary contact history

Required Skills:

  • High School diploma or equivalent with 1-3 years of experience
  • Able to use computerized system for tracking, information gathering, and/or troubleshooting
  • Able to handle escalated or unresolved calls
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