Remote Technical Call Center Leader

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Thu, Mar 09, 2023

This job expires in: 14 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A provider of tech support and process solutions is filling a position for a Remote Technical Call Center Leader.

Core Responsibilities Include:

Responding effectively to all forms of inbound and outbound contacts
Investigating and resolving complex and escalated issues
Completing research of beneficiary contact history

Required Skills:

High School diploma or equivalent with 1-3 years of experience
Able to use computerized system for tracking, information gathering, and/or troubleshooting
Able to handle escalated or unresolved calls

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Remote Technical Call Center Leader

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COMPLETE JOB DESCRIPTION

Company Overview

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