Remote Technical Customer Support Representative

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, Mar 17, 2023

This job expires in: 27 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Entry Level

Education Level: Bachelors

Job Summary

A privately-held clinical software technology company is filling a position for a Remote Technical Customer Support Representative.

Must be able to:

Act as support for the sales team, including study management and various marketing tasks
Manage support case details in case tracking system
Receive, respond to, track and direct technical support calls and e-mails from our customers

Position Requirements Include:

Bachelor's degree or equivalent combination of education and experience
Experience giving presentations, training, or related activity
Experience with phone and e-mail support
Experience with Salesforce, SaaS technology, software support

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Remote Technical Customer Support Representative

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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