Register free for worksheets, guides, and on-demand coaching to support your job search.
Support Engineer
Job Summary
A company is looking for a Support Engineer who will work on a contract basis in a part-time remote capacity.
Key Responsibilities
- Conduct SQL investigations to diagnose customer-reported issues and propose resolutions
- Manage incoming customer support requests, assess severity, and determine appropriate actions
- Identify recurring patterns in support requests to suggest technical improvements or bug fixes
Required Qualifications
- Strong proficiency in SQL
- Experience in triaging customer issues effectively
- Ability to handle ambiguous situations with good judgment
- Detail-oriented approach to documentation and follow-up
- Flexibility to scale hours based on demand
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
