Technical Support Engineer

Job is Expired

Location: Nationwide

Compensation: Base+commission

Staff Reviewed: Wed, Sep 20, 2023

Job Category: Information Technology

Remote Level: 100% Remote

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities:

Responding to and resolving technical questions from customers regarding cloud management platforms
Troubleshooting issues related to cloud environment services, API usage, and application performance
Maintaining technical documentation and conducting internal team training

Required Qualifications:

2+ years' experience in a customer facing technical support role
Knowledge of cloud service providers such as AWS and Azure
Ability to learn quickly and stay updated on product knowledge
Bachelor's degree in Computer Science or Information Technology preferred
AWS Cloud Practitioner or Azure Fundamentals certifications preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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