Virtual Customer Experience Service Technical Support 1
Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Wed, Mar 08, 2023
Job Summary
A customer experience management company is seeking a Virtual Customer Experience Service Technical Support 1.
Core Responsibilities Include:
- Handling inbound service calls and providing accurate account and product information
- Understanding and striving to meet or exceed metrics while providing excellent customer service
- Diagnosing and resolving technical hardware and software issues and guide users through step-by-step solutions
Required Skills:
- High school diploma or GED
- Ability to handle inbound service calls and provide accurate account and product information
- Ability to understand and strive to meet or exceed metrics while providing excellent customer service
- Ability to diagnose and resolve technical hardware and software issues and guide users through step-by-step solutions
- Ability to drive customer satisfaction through voice, chat, and/or email communications
- Ability to navigate through multiple systems
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Job is Expired