Technical Support Specialist
Location: Remote
Compensation: Salary
Reviewed: Thu, Mar 13, 2025
This job expires in: 22 days
Job Summary
A company is looking for a Field Service Technical Support Specialist.
Key Responsibilities
- Provide mid to advanced technical support to customers and internal teams through various communication channels
- Troubleshoot and resolve complex technical issues for company solutions and products
- Manage technician scheduling, end-user communication, and ensure billing accuracy
Required Qualifications
- Associate's degree in computer information/electronic technologies or related field (preferred)
- 5+ years of experience in troubleshooting and repairing hardware/software solutions
- Working knowledge of electro/mechanical systems and Microsoft OS and Office Suite
- Experience with Salesforce, CRM, TechSee, ERP, ServiceMax, and Teams
- A+ Certified and/or Network+ Trained (preferred)
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
