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Remote Technical Support Manager Jobs
Senior Technical Support Manager
A company is looking for a Senior Manager, Technical Support Engineering....to enhance troubleshooting and streamline processes Required Qualifications 8+ years of experience managing an enterprise global Technical Support team 3+ years of experience managing people managers Familiarity with Zendesk and its configurations
Technical Support Engineering Manager
A company is looking for a Technical Support Engineering Manager to oversee a team focused on resolving complex product issues and enhancing customer support....improve usability Required Qualifications Proven experience managing or mentoring a Technical Support Team in a B2B SaaS environment Deep knowledge of software integrations, APIs, and backend debugging practices Experience in cross-functional collaboration
Technical Support Account Manager
A company is looking for a Technical Support Account Manager for their eduClimber product....account management support or equivalent education and experience Cross-training in other customer-facing departments is preferred Experience in workflow planning and troubleshooting customer inquiries Familiarity with virtual system software Proficiency
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Technical Support Manager
A company is looking for a Manager of Technical Support....Key Responsibilities Lead, develop, and coach a team of Technical Support Engineers (TSEs) Manage onboarding, mentoring, and ongoing development of team members Act as a liaison between Technical Support and cross-functional teams, including Engineering
Technical Support Specialist
A company is looking for a Technical Support Specialist to provide personalized assistance to customers in the hospitality industry....Key Responsibilities Manage and resolve technical inquiries, ensuring timely solutions for approximately 125 cases per month Contribute to the knowledge base by authoring articles and leveraging existing resources for case resolution Collaborate with
Technical Support Representative
A company is looking for a Technical Support Representative - Remote....Key Responsibilities Provide phone, email, and chat-based technical support to customers in a fast-paced environment Develop solutions to improve customer satisfaction and create lifelong promoters of the brand Assist customers with billing, invoice
Technical Support Analyst
A company is looking for a Customer Tech Support Analyst....Key Responsibilities Provide technical support to clients for hardware, software, and operating system issues via phone or remote access Analyze client issues to determine resolutions and document results, maintaining records through the CRM system
Technical Support Analyst
A company is looking for a Technical Support Analyst to troubleshoot technical challenges for customers and partners.
Technical Support Specialist
Key Responsibilities Diagnoses, troubleshoots, and resolves technical issues related to software, hardware, and service products Responds to client inquiries and provides guidance on warranty claims Maintains documentation and collaborates with technical...support engineers on complex issues Required Qualifications Associate's Degree or Bachelor's Degree preferred Minimum of 4 years technical call center support experience or equivalent Experience with troubleshooting technology and healthcare-related
Technical Support Specialist
A company is looking for a Technical Support Specialist to provide personalized assistance to customers in the hospitality industry....Key Responsibilities Manage and resolve approximately 125 technical cases per month, ensuring timely solutions Create and enhance knowledge articles to support the knowledge base and self-service resources Collaborate with team members during Swarming
