Remote User Support Jobs

• User Experience Researcher - Nationwide

  A company is looking for a User Experience Researcher....Key Responsibilities: Define and build the user-research practice, establishing methodologies, best practices, and processes Manage a pipeline of research projects, prioritizing based on criticality Execute user research studies, analyze data, and

  Posted 2 days ago

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• Risk User Experience Specialist - Nationwide

  A company is looking for a Risk User Experience Specialist....Key Responsibilities: Respond to limit request increases and make risk decisions on queued payments Provide support for risk-related user inquiries and escalate suspicious or high-risk behavior Maintain a positive user experience while mitigating

  Posted 3 days ago

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• User Experience Designer - Nationwide

  A company is looking for a User Experience Designer....Key Responsibilities: Stay up to date on modern trends, techniques, and strategies in web/UX design Create user journeys and translate them into sitemaps, wireframes, and mockups Collaborate with developers to ensure UX vision is brought to life

  Posted 2 days ago

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• Risk User Experience Lead - Nationwide

  A company is looking for a Risk User Experience Lead....Key Responsibilities: Manage a team of Risk User Experience Specialists and contribute to day-to-day operations Improve team efficiency and effectiveness through performance goals and metrics Address escalated customer issues and provide exceptional

  Posted 4 days ago

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• Senior User Experience UX Designer - Nationwide

  A company is looking for a Senior User Experience UX Designer....Key Responsibilities: Support the delivery of LCNC solutions and services for the VEMSIS contract Assist in backlog grooming sessions and estimation of work Create sprint plans and align with approved VEMSIS Product Delivery Roadmaps Required Qualifications

  Posted 8 days ago

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• Product and User Experience Data Analyst - Nationwide

  A company is looking for a Product and User Experience Data Analyst....Key Responsibilities: Collect, analyze, and interpret data related to product performance and user behavior Collaborate with cross-functional teams to provide data-driven insights for product enhancement Execute and analyze experiments to understand

  Posted 5 days ago

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• User Experience Specialist VI - Nationwide

  A company is looking for a User Experience Specialist VI to join their team remotely....: 5-7 years of relevant experience in usability engineering and human-centered design Proven leadership and strategic design expertise Experience with SaaS/PaaS platforms and user engagement optimization Knowledge of relevant KPIs and user personas

  Posted 8 days ago

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• Senior User Experience Designer - Nationwide

  A company is looking for a Senior User Experience Designer for Enterprise Applications....Key Responsibilities: Collaborate with stakeholders, users, and engineers to create user journeys, wireframes, and mockups for major projects and short-term tactical work Design solutions to complex problems, transforming broad, conceptual ideas into

  Posted 8 days ago

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• Employee Benefits Support Systems Specialist - Nationwide

  A company is looking for a Support Systems Specialist - Employee Benefits....Key Responsibilities: Administer and respond to cases within the user EB support console Provide support and training to users on EB systems Create and update training materials and documentation for benefits systems Required Qualifications: Bachelor's

  Posted 3 days ago

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• Solutions Support Specialist - Nationwide

  A company is looking for a Solutions Support professional to provide technical assistance and user support for clients....Key Responsibilities: Build a deep understanding of the application, API, and client tools Provide customer and technical support via email, phone, and other electronic mediums Assist with client onboarding, user support, and ticket management Qualifications

  Posted 23 days ago

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