Groomers Friend, a valued new member of the Virtual Vocations Employer Partner program, is revolutionizing the pet care and groomer support industry with top-notch products like shampoos, clippers, and services including scissor sharpening. By prioritizing remote work in the roles that are suited for it, this company is establishing itself as an appealing prospect for jobseekers. Groomers Friend encourages a customer-focused work culture and provides its employees with flexibility and a harmonious work-life balance.
We connected with Nathan Cowan, the owner of Groomers Friend, to discuss his company, their history of remote work, and their criteria for hiring the best talent. Discover what you can anticipate when applying with Groomers Friend and how to make a strong impression as a remote candidate.
Has Groomers Friend always been remote?
We’ve been partially remote since our inception but due to the nature of our business, we also have on-site workers such as drivers and warehouse personnel. Our customer service team is fully remote and our leadership is hybrid.
What are you looking for in candidates in terms of culture fit with your organization?
Someone who speaks fluent English and is also bilingual in Spanish would be a huge plus. Someone who really enjoys taking care of customers. A passion for dogs is also helpful since we work with groomers and vets, but this is not a must.
How important is a resume when making hiring decisions?
A resume is more important than a LinkedIn profile, but neither of these are as important as someone who is highly organized and has outstanding phone skills.
Are you fairly structured in terms of work hours or are they flexible?
Since this is a customer service position, the hours are fairly set, but we do have a little flexibility in the schedule if needed. The candidate must be U.S.-based and available during normal business hours in the Pacific Time Zone, but can be located in any time zone.
Groomers Friend is a family owned and operated business with over 10 years experience in service, maintenance, repair & sharpening of professional grooming tools and equipment. Their team consists of highly motivated professionals, providing customers with quality products and incomparable customer service.
At Groomers Friend, they pride themselves on offering customers responsive, competent and excellent service. Their customers are the most important part of their business, and they work tirelessly to ensure their complete satisfaction — now and in the future.
Founded: 2014
Headquarters: Orange, California
Who are Virtual Vocations Employer Partners?
Virtual Vocations helps millions of remote jobseekers and employers connect. Virtual Vocations Employer Partners are businesses and organizations with a shared goal to hire top-quality remote talent. To accomplish their goal, these companies post remote job openings directly to our job board. With the Employer Partner Program benefits listed below, businesses and organizations gain even more ways to reach highly qualified professionals ready to work remotely.
Become a Virtual Vocations Employer Partner
New Employer Partner Program members must undergo a vetting process to ensure the business meets Virtual Vocations’ quality standards. Once approved for the program, Employer Partners enjoy benefits like the following:
Free job postings on approved telecommute jobs
Ability to submit jobs individually or through feeds
Employer Dashboard to easily manage remote job listings
Access to application tracking stats like CTR and views
Features that allow applicants to apply by email or direct company link
Posted jobs featured in email alerts to more than 500,000 remote jobseekers
Permanent Company Profile page researched and written by Virtual Vocations staff
Dedicated account manager to assist with hiring needs
Immediate registration and job submissions access
