A technology company is searching for a person to fill their position for a Telecommuting Contact Center Data Analyst. Core Responsibilities Include: Providing key strategic insights and analytics to drive business decisions.
Performing dataentry. Communicating with team members for follow up. Qualifications for this position include: Able to follow established procedures. Accuracy in dataentry. Successfully pass a federal background investigation. Good speaking and writing skills are required.
Position Requirements Include: Must be able to travel up to 20% Must have experience with First Data Omaha Credit platform. 6 years in a client relationship role within the financial service industry. Must be able to work on-call, holidays, weekends, or extended hours as business needs dictate.
Managing daily information, candidate data tracking in an ATS (Taleo), resolving problems, participating in client meetings. Skills and Requirements Include: Open to some travel (<5%) Minimum 5 years of recruitment experience in a high-volume environment. Proficiency in MS Office programs.
Understanding of application behaviors and knowledge of monitoring/data collection tools. Expert level understanding of GigaVUE-OS, clustering, GigaVUE-FM and GigaSMART is required. Understanding of Cisco and Arista networking and monitoring commands and troubleshooting experience.