Remote Academic Help Team. at Company (View all jobs) Berkeley. About Company. Company is fixing a broken test prep industry. Why should students have to put up with exorbitant prices for boring test prep classes and books that might not even work? With Company, they don't have to.
Ability to analyze and present standard monthly service reports to the customer. Ability to review quality of customers helpdesk and coordinate additional training. Ability to take active measures to identify additional customer services opportunities.
remote. Client Support United States Full time. Description. Summary. The job of the Technical Support Specialist is to help the users of our tools to reach their highest potential by educating them about our products, industry standards, and best practices.
Service Desk Engineer - Remote. Sacramento Office. Posted 13 Days Ago. Full time. REQ-653 Position Summary: The Technical Services Engineer will directly service all internal Red River team members as well as providing support for Red River customers as needed.
Remote working, but with desk space available at our offices in SoHo, NYC (or London). Generous holiday allowance. Paid pet-ernity and heartbreak leave. Discounts at Company. Excellent career opportunities in a rapidly growing international business.
Criteria for selection of individual consultant for award of contract: Through a desk review of applications, a short-listing will be done to identify those candidates who meet the criteria of education and relevant years of experience. The shortlisted candidates will be called for an interview.
1-2 years customer service or helpdesk support experience. Minimum of an Associates degree, in any health, business, or technology related field. Newer computer with strong, steady Internet access of at least 20 mbps download and 2 mbps upload. Distraction free work area at home.
Position Requirements Include: 6+ months of work experience in an IT helpdesk or IT support function. CompTIA A+, HDI Support Center Analyst or equivalent certification. A home office space designated for TSR work that meets requirements.
Assist with determining how an upgrade, or new component can best meet the needs of the users. Participate in the maintenance of training materials and disseminate materials to users. Work with the helpdesk and support personnel on escalated issues to identify problems and resolve them.