Managing HelpDesk application support for all applications. Resolving system problems during non-business hours or backlogs. Skills and Requirements Include: 5+ years of progressive experience managing healthcare information customer engagement activities.
Must be able to: Educate clients about the life-changing services. Successfully connect with the people we are reaching out to help. Become expert in our clients' services and the disease processes that they treat. Must meet the following requirements for consideration:
Developing and sharing clear analytics that help to drive operational and strategic goals. Must meet the following requirements for consideration: Knowledge of data warehouses. Knowledge of various programming languages. Agile development skills. Proficiency leveraging business applications.
Answer support tickets to help customers and free trials. On-board and set up new accounts and win them over from the get-go. Qualifications Include: Prior experience in a customer-facing role (Support, Success, Account Management, or Sales) Self motivated and proactive mindset.
Help design and then develop new application features. Provide insight and guidance on iOS implementation, best practices and tools. Applicants must meet the following qualifications: Partial remote. CS degree or relevant equivalent. 3-4+ years of iOS development in Objective C/Cocoa.
A major healthcare company is in need of a Remote Desktop Support Tech II. Individual must be able to fulfill the following responsibilities: Receive, troubleshoot and respond to routine and non-routine HelpDesk requests via phone calls or e-mails in a 24/7 environment.
A travel company needs applicants for an opening for a Virtual Quality Control Rate Desk Specialist in Houston. Candidates will be responsible for the following: Monitoring Apollo and Sabre queues. Providing support for questions related to air contracts.
Associate's degree or one or more years of work experience. Internet service with a direct connection to a cable or fiber modem. Capable of at least 6 Mbps download and 3 Mbps upload. Dedicated quiet, private workspace with a chair and desk.
Possession of, or ability to attain, required licensing within 3-6 months. Bachelor's degree or equivalent work experience. Claims financial management and excellent desk management skills. Must be detail oriented with good negotiation and decision making skills.
Helping customers via email, chat and the telephone. Writing support documentation to help users help themselves. Working with the product team to build tools and offer feedback. Must meet the following requirements for consideration: Familiarity with running PPC campaigns.