Core Responsibilities Include: Promptly interacting with users who contact us via our support channels. Escalating more complex problems to appropriate internal resources. Writing (and updating) documentation for internal and external knowledge bases. Qualifications Include:
High School Diploma / GED with a minimum of 4 years of experience in a support or maintenance engineering position. Minimum of 5 additional years of experience servicing and troubleshooting internal combustion engines and/or power generation equipment.
A software company is filling a position for a Remote Enterprise Customer Success Technical Support Engineer. Core Responsibilities of this position include: Guiding customers through implementation, onboarding, business reviews and renewal.
Providing internal support to the team on Technical Risk review and product related issues. Must meet the following requirements for consideration: Having 10 to 15 overall years’ experience post Bachelor or Post Graduate degree in Instrumentation or Electronics or Electrical Engineering.
A software development firm has a current position open for a Telecommuting Technical Support Specialist. Candidates will be responsible for the following: Troubleshooting technical issues for clients. Performing creative problem solving to meet customer needs.
A staffing agency needs applicants for an opening for a Remote Second Shift Technical Support Specialist in Bloomington. Candidates will be responsible for the following: Helping others while providing technical support to customers. Completing any other assigned tasks. Required Skills:
Providing front line support of Philips' products. Performing service delivery management with 3rd party vendors. Position Requirements Include: Bachelor's Degree or 3+ years of relevant experience. 3+ years of technical customer service experience. Strong analytical capacity.
A technology company is searching for a person to fill their position for a Telecommute Level 2 Technical Support Engineer. Core Responsibilities of this position include: Analyzing break/fix issues and delivering solutions.
Provide on-site field service support by deploying to customer aircraft locations to resolve complex technical issues. Build relationships with customers with regularly scheduled calls and face to face visits/meetings in the Southwest Florida region.
Building/supporting business operation software, processes and documentation. Skills and Requirements Include: 3+ years' experience managing the technical support operations for a SaaS product on . Net. BS degree in a field directly related to software development.