Answering emails and support tickets. Qualifications for this position include: Excellent communication skills. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize and manage time effectively. Excellent technical skills.
A customer experience management company has a current position open for a Telecommute TechnicalSupport Representative in Oklahoma City. Candidates will be responsible for the following: Responding to all customer inquiries, questions, and issues.
A contact center and client relationship management company is searching for a person to fill their position for a Virtual TechnicalSupport Representative in Raleigh. Must be able to: Provide world class customer service at all times.
Tracking and documenting inbound support requests and ensure proper notation of customer problems or issues. Must meet the following requirements for consideration: May travel to client site in order to resolve extremely complex customer and product issues.
Answer inbound tech support customer service calls. Help Ticket management and tracking. Build sustainable relationships and trust with customer accounts. Qualifications for this position include: 1+ year technicalsupport / customer support experience in a help desk environment.
An information technology company is filling a position for a Telecommute Premium SupportTechnical Account Manager. Candidates will be responsible for the following: Understanding how customers are utilizing the company's solutions.
A software company needs applicants for an opening for a Telecommute Premium SupportTechnical Account Manager. Candidates will be responsible for the following: Developing working knowledge of the CyberDefence Platform.
A mentorship, test prep, and admissions advisory firm is searching for a person to fill their position for a Telecommuting TechnicalSupport Engineer in Cambridge. Core Responsibilities Include: Ensuring great software experiences for our clients. Managing internal IT projects for the company.
Providing superior client support through responsive follow through. Skills and Requirements Include: Associates degree or equivalent combination of education and experience. Minimum five years lending processing, and experience in financial industry.
A staffing agency needs applicants for an opening for a Virtual Technical Service Engineer in Reston. Must be able to: Ensure customer satisfaction in all internal and external transactions. Accept customer calls, alerts and escalations from the Level 1 operations team.