A provider of information and workflow solutions is seeking a Telecommute TechnicalSupport Engineer 2 in Coppell. Candidates will be responsible for the following: Documenting issues and findings in Salesforce CRM and triaging incoming customer problem calls and emails.
A staffing company is seeking a Remote TechnicalSupport Representative in Vail. Must be able to: Research using available resources, including article database systems. Diagnose and resolve technical issues. Interact with customers in response to inquiries.
A staffing agency is seeking a Telecommute TechnicalSupport Representative in Marysville. Core Responsibilities of this position include: Interacting with customers in response to inquiries. Gathering customer/product information and determine the issue.
Candidates will be responsible for the following: Supporting account management experience. Performing risk assessment and mitigation planning. Working with customers in high stress situations. Position Requirements Include: Read, write, and speak Japanese professionally.
A software developer is in need of a Remote WordPress TechnicalSupport Specialist. Must be able to: Reply to questions from clients. Debug issues. Look at configurations and code lines. Position Requirements Include:
Providing thoughtful direction and support for technical inquiries. Reproducing customer issues and logging JIRA tickets. Required Skills: 3+ years proven expertise supporting DataStax Enterprise. Hands-on experience working in a leadership or escalations role.
Developing support workflows and training materials for assigned products. Qualifications for this position include: 3-5 years of customer facing experience in a SAS environment. Ability to coordinate multiple objectives across a broad spectrum of goals.
BS Degree in Computer Science or equivalent experience / technical degree. 7+ years experience with supporting SaaS environment at scale. 7+ years experience troubleshooting software. Experience with Linux systems administration. Other skills, knowledge and experience as outlined by company.
A technology company has an open position for a Remote TechnicalSupport Customer Success Associate Manager. Individual must be able to fulfill the following responsibilities: Engage with customers by building relationships to deliver seamless renewals and growth.
Core Responsibilities Include: Helping support diverse stakeholders. Staffing the support desk. Helping with user’s questions and needs. Required Skills: Experience researching complex issues and finding creative solutions. Exceptional writing and communication skills.