A healthcare company needs applicants for an opening for a Virtual Field Support Help Desk Analyst in Somerset. Core Responsibilities of this position include: Resolving incoming requests for assistance from clients via telephone and email.
A technology company is in need of a Telecommuting Customer Support Engineer Level 2 or 3. Individual must be able to fulfill the following responsibilities: Perform technical account management duties for major customers.
Participating on one or more strategic accounts either in support or lead. Providing mentoring and training to peers and other colleagues in the organization. Must meet the following requirements for consideration: Main speaker at executive briefings/marketing events. Pre-sales experience.
Troubleshoot and Support ServiceNow based Applications and Systems. Provide Technical assistance for Pre-Sales Capacity. Demonstrate ServiceNow Platform as well as specific Modules to potential and existing customers. Required Skills: Travel 20% to 30% to Customer Sites and Locations.
Core Responsibilities of this position include: Work directly with law firm clients to implement and support BI products. Reporting dashboard design and development. Managing client product implementations and projects to successful outcomes. Required Skills: This is a client-facing role.
Planning and deploying system upgrades following best practices to support customers. Providing operational support to the servers and databases. Applicants must meet the following qualifications: Work from home once per week, as well as, onboarding in Belgium, and travel to NYC annually.
Participating in on-call rotation and providing hands-on support during emergencies, outages, and service transitions. Defining and monitoring compliance to production environment SLAs. Required Skills: BS in Computer Science/Engineering.
Providing implementation and training support and services. Required Skills: Valid passport and driver's license, and the ability to travel for all accepted engagements is required. A min3 years with both functional and technical experience using a POS, PMS is required.
Perform customer service phone support for external customers. Skills and Requirements Include: Ability to be on-site to receive the necessary At Home equipment. Fluent in English and Cantonese. High School diploma, GED, or equivalent experience.
Providing enhancements, customizations, and post production support. Providing consulting services for multiple clients in various industries. Day to day functional support for Oracle EBS/Fusion/Cloud clients. Skills and Requirements Include: Ability to travel up to 10% of the time.