Experience with WordPress, Joomla, Magento, vBulletin and other CMS's. Strong foundation of how DNS, FTP/SFTP, web, firewalls, CDNs and the internet work. Strong communications skills, ticket-focused customer support with aptitude for providing great service.
Providing Tier 2 application/customer support for multiple products. Focusing on customer service and timely completion. Working to fix the issue the first time. Qualifications Include: 2+ years of system admin experience. 2+ years of tier 1 and tier 2 support experience.
An education software company is searching for a person to fill their position for a Telecommute TechnicalSupport Specialist. Core Responsibilities of this position include: Participating in root cause analysis and communicate findings to customers.
2-3 years experience working in a service-oriented, customer support, technicalsupport or related field. Organizational skills with exceptional attention to detail. Familiarity with Apple and Microsoft Operating Systems. Able to multi-task and see assignments through to completion.
Provide a quantifiable and awesome customer support experience for all our users, via ticketing system, email and phone. Perform product tests and participate to internal QA and bug verification activities. Leverage product usage data to proactively engage Customers experiencing product issues.
A tower design software company is in need of a Telecommute TechnicalSupport Engineer in Lexington. Core Responsibilities Include: Advising clients on effective application of the software. Assisting users in troubleshooting software issues. Reviewing and expanding software documentation.
A technology company has an open position for a Technical Sales Support Specialist in Indianapolis. Core Responsibilities of this position include: Assists customers with product configuration, system interface requirements, and installation.
Core Responsibilities Include: Supporting our customers and providing solutions to their technical issues. Actively listening and being empathetic while using your love of current technology. Resolving their problems and meeting their needs in a timely manner. Position Requirements Include:
Core Responsibilities of this position include: Providing world class customer service, troubleshooting, and technicalsupport. Using technical knowledge, creativity, and passion to meet customer needs. Applicants must meet the following qualifications: Enrolled in participating university.
Core Responsibilities Include: Providing world class customer service, troubleshooting, and technicalsupport. Listening to our customers and using your technical knowledge, creativity, and passion to meet their needs. Required Skills: Enrolled in participating university.