Must be able to: Support customers via GitHub, community, email or ticketing systems. Follow-through with customers and drive issues to resolution. Reproduce customer issues and test new product functionality. Qualifications Include:
A tower design software company is in need of a Telecommute TechnicalSupport Engineer in Lexington. Core Responsibilities Include: Advising clients on effective application of the software. Assisting users in troubleshooting software issues. Reviewing and expanding software documentation.
Providing proactive technicalsupport to end users. Working to streamline support processes as appropriate. Creating FAQs. Must meet the following requirements for consideration: Ability to attend regular team meetings (video and in person) Experience working in a customer support team.
Provide tier-4 technicalsupport to internal and external customers. Qualifications for this position include: Solid working knowledge in developing C# and service oriented business applications. Solid working knowledge with XML, JSON, and RESTful web services.
Prior customer service experience. Professional and articulate voice. Home office that is noise & distraction free. Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support. Technical Requirements.
A software development firm is filling a position for a Remote Technical Product Engineering Manager. Core Responsibilities of this position include: Collaborating over the design and development of cool new product features. Growing and fostering three very capable teams.
A computer company is seeking a Telecommute Senior Technical Sales Account Executive in Austin. Candidates will be responsible for the following: Uncovering new business opportunities. Advising and influencing customers through consultative selling techniques. Position Requirements Include:
A design collaboration platform is filling a position for a Telecommuting Tier 2 Support Specialist in the Central Region. Individual must be able to fulfill the following responsibilities: Directly responding to and engaging qualified customer inquiries and requests.
Provide superior customer service while navigating multiple systems. Use chat to ask and receive internal support. Position Requirements Include: Prior customer service experience. Sales experience. Home office that is noise and distraction free. All technical requirements listed by company.
Collaborate with Engineering, Customer Support, Field personnel, Market Service Order reviewers and other appropriate groups for adequate initial evaluation of complaints. Applicants must meet the following qualifications: