Must be able to: Create or update Microsoft Office support content. Write technical overviews and white papers. Work with sample data, emulating customer scenarios. Position Requirements Include: Bachelor's degree in Technical Communications, Journalism, English, or a related field.
Provide triage on support tickets on multiple product families. Assist with call home responsibilities and other various administrative duties. Assist in the day to day administrative functions of Product Support. Applicants must meet the following qualifications:
Support the daily operations of the Utilization Management team. Create, update, maintain and/or close authorizations or tasks for services as assigned. Process all incoming and outgoing correspondence/faxes in accordance with required standards. Skills and Requirements Include:
Assisting in escalated application support issues for assigned solutions. Qualifications for this position include: Travel: May include up to 25% domestic. Bachelor’s degree or higher from an accredited university. Minimum of five (5) years of Technical Support experience.
A computer software company needs applicants for an opening for a Telecommute Technical Relationship Manager. Must be able to: Build, and maintain relationships. Provide technical support. Create and provide content, mentoring, and leadership through more difficult scenarios.
Participating in the entire application lifecycle (design, test, release and support) Contributing as a key member of a SCRUM team in support of an Agile process. Leading department analysis, design, and code reviews. Applicants must meet the following qualifications: Travel Required: Yes.
Managing the post sales support services function. Skills and Requirements Include: Ability to work remotely at least 1 day per week. 8+ years of experience in services leadership roles working with B2B enterprise customers in a SaaS environment.
Providing technical design and thought leadership to the markets for cloud computing. Leading efforts to capture and share best-practice knowledge amongst the solution architect community. Educating technical minds across the breadth of enterprise architecture. Skills and Requirements Include:
Up to 20% (of the year), nationally and internationally. Ability to write technical reports in English and proficient in MS Office. Bachelor of Science degree in electrical engineering. At least2 years of work experience in renewables, power generations, power systems design or similar.
Leading, developing, and coaching technical and non-technical team members. Cultivating and strengthening relationships with clients. Applicants must meet the following qualifications: Ability to travel domestically at a minimum 30%, subject to change based on business needs.