Qualifications for this position include: Attending international bi-annual company retreats. 0-3 years of Customer Success/Support experience. Analytical mindset with ability to quickly recognize patterns. Able to master new software and systems effortlessly and quickly.
Ensuring that each support case owned by you is handled as per our Service Level Agreement (SLA) Qualifications Include: Ability to travel internationally up to 20% of the time. Minimum 7 years experience supporting Linux systems.
An information management company is seeking a Telecommuting Professional Services TechnicalSupport Services Specialist. Individual must be able to fulfill the following responsibilities: Diagnosing and recommending solutions to issues.
Providing proactive technicalsupport to end users. Working to streamline support processes as appropriate. Creating FAQs. Must meet the following requirements for consideration: Ability to attend regular team meetings (video and in person) Experience working in a customer support team.
A software company needs applicants for an opening for a Telecommute Premium SupportTechnical Account Manager. Candidates will be responsible for the following: Developing working knowledge of the CyberDefence Platform.
Providing phone support in problem solving and technicalsupport for our customers. Assisting in providing additional sales support for the LC/LCMS and related products and solutions. Using your knowledge/expertise to deliver quality and timely responses to our customer requests.
Must be able to: Support, troubleshoot and manage escalation on all current Solutions products. Train all new and existing prospects, customers, and channel partners on Solutions products. Provide spot and sanity testing for all current and development products. Qualifications Include:
7+ years of hands-on Infrastructure / Troubleshooting / Systems Administration or similar experience. External enterprise customer-facing experience as a technical lead. Experience in a 24x7 operational services or support environment.
Provide strategy support. Plan, execute, and communicate the results of the work required in defined consulting focused engagements. Position Requirements Include: Medium travel to headquarters, industry events and customer engagements.
Provide surgeons and operating room staff with training and Clinical/Technicalsupport. Applicants must meet the following qualifications: Up to 30% travel annually. Sales and/or marketing experience. Must be able to analyze and resolve non-routine sales issues using independent judgment.