3+ years experience in professional software development and/or customer support. Strong analytical, empirical troubleshooting and debugging skills. Experience in reviewing logs in various programming and scripting languages. Knowledge of microservices and understanding of API protocols.
A health and nutritional products company has an open position for a Remote Senior Poultry Technical Support Manager. Candidates will be responsible for the following: Defining product position and marketing strategies that generate sales of innovative and technically complicated products.
Must be able to: Create or update Microsoft Office support content. Write technical overviews and white papers. Work with sample data, emulating customer scenarios. Position Requirements Include: Bachelor's degree in Technical Communications, Journalism, English, or a related field.
A mentorship, test prep, and admissions advisory firm is searching for a person to fill their position for a Telecommuting Technical Support Engineer in Cambridge. Core Responsibilities Include: Ensuring great software experiences for our clients. Managing internal IT projects for the company.
Provide triage on support tickets on multiple product families. Assist with call home responsibilities and other various administrative duties. Assist in the day to day administrative functions of Product Support. Applicants must meet the following qualifications:
Assisting in escalated application support issues for assigned solutions. Qualifications for this position include: Travel: May include up to 25% domestic. Bachelor’s degree or higher from an accredited university. Minimum of five (5) years of Technical Support experience.
A computer software company needs applicants for an opening for a Telecommute Technical Relationship Manager. Must be able to: Build, and maintain relationships. Provide technical support. Create and provide content, mentoring, and leadership through more difficult scenarios.
Supporting enterprise customers implementing automated and containerized cloud application platform solutions. Learning new technologies quickly, Performing technical reviews and share knowledge to proactively identify and prevent issues. Position Requirements Include:
A staffing firm has an open position for a Remote Level 2 3 Tech Support in Tysons Corner. Core Responsibilities Include: Providing 2nd and 3rd level technical support to end user community.
Leading, developing, and coaching technical and non-technical team members. Cultivating and strengthening relationships with clients. Applicants must meet the following qualifications: Ability to travel domestically at a minimum 30%, subject to change based on business needs.